FAQs

The Scan

Before making your purchase please make sure you have access to an iPhone which is model X or newer - without one, you won't be able to complete your scan. Once your order is confirmed we'll send you an email with step by step instructions. The process is very straightforward, but please don't hesitate to contact us if you have any problems. 

Alterations

We really hope your suit fits you amazingly. On the off chance it's not what you expected, we offer free alterations. We can only offer alterations that don't fundamentally change the design of the suit, but rather fix a fit issue that should never have happened. For example, we can't change the style of the trousers to a more fitted leg, but can adjust the waist if it's too tight, or too loose. So please make sure the style is to your taste before purchasing. There are lots of photos on the website, but we can send you more if you aren't sure - just email us at info@nrda.studio.

Shipping

We order your fabric as soon as you've ordered with us, and hope to send your suit out for delivery within 4 weeks. Once shipped we'll send you a confirmation email with tracking information, and it should then arrive 2-3 days after that. We currently only ship within the UK.

Wear & Care

Unfortunately your suit and your washing machine cannot be friends. We recommend dry-cleaning your suit only. While your suit can be worn for any occasion, be aware that the nature of this jacquard fabric relies on multiply layers of woven fibres to create its almost 3D effect, so don't advise any rough and tumble while wearing your suit in order to avoid the fabric fraying.

Get in touch and we'll start creating your bespoke suit together.